Let’s start with the obvious: Layoffs are horrible.

There’s no soothing way to announce they’re happening, and no easy way to help employees move on from them. Most executives mean well, and try their best to show respect in this difficult situation.

However, thanks to...

We’ve all been there. You’ve been asked to give a keynote speech. Or an important presentation on your area of expertise. Or, maybe you’re prepping for a crucial, one-on-one conversation: persuading a senior exec to back your proposal, or providing constructive feedbac...

So much fun to talk about body language, tone and the weakest, worst crutch words with Chris on the Career Warrior podcast! These are everyday communication tips you can use whether you're prepping for a TED Talk or a job interview.

Listen to the interview for tips on h...

We had a great time on the Strong Suit podcast with Jeff Hyman, talking about the heyday of Best Buy and how our 12 shared years running the Employee Communications team played a role in the company's success. 

Listen to the 20-minute interview for tips on communicating...

Great leaders must also be great communicators.

At ROCKdotVOSS, we’ve developed a model that identifies four communication principles senior leaders must embrace to be great communicators – and the associated skills to master.

This article takes a closer look at one of...

They might spend their workdays in airports and rental cars, or working the floors of manufacturing plants, print shops and retail stores. They could be tethered via headset to a phone system where the calls never stop, or untethered from the company entirely, working...

“Why don’t our employees care about our technology ideas?” 

"Because they don’t understand the new health benefits.”

The information might seem unrelated. But to employees, it doesn't matter if it comes from IT, HR or another team — it's all company communication to be p...

When we're called on by radio and podcast hosts to share our perspectives, the topics run the range -- from serious business communications tips to our workplace novel, B.S., Incorporated, to company culture and being entrepreneurs. 

Here are a few of our latest intervi...

Our conversation started with a client confession: “This is a %$&# boring topic and employees aren’t paying attention.” It was our first conversation with this particular company, but not the first time we had helped someone address the issue.

It’s a common dilemma. Emp...

In this era of the 24-hour news cycle, heads of state with Twitter handles and wide-open kitchens in restaurants, it's easy to assume transparency is a naturally occurring phenomenon - the inevitable result of a world growing ever smaller through the proliferation of s...

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Six Elements of a Good Layoff Announcement

September 18, 2019

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