“Why don’t our employees care about our technology ideas?” 

"Because they don’t understand the new health benefits.”

The information might seem unrelated. But to employees, it doesn't matter if it comes from IT, HR or another team — it's all company communication to be p...

When we're called on by radio and podcast hosts to share our perspectives, the topics run the range -- from serious business communications tips to our workplace novel, B.S., Incorporated, to company culture and being entrepreneurs. 

Here are a few of our latest intervi...

Our first client died yesterday.

LivingSocial – the crown prince of daily deal apps – took its last breath as a standalone brand, handing over its last few parts and pieces to Groupon for $0.

We’re not here to write LivingSocial’s obituary; the Washington Post did so br...

Lessons on leadership are available anywhere you look these days – from social media to bookstore shelves to your boss’s corner office. But if you really want the inside scoop on what it takes to be a leader, spend some time with your local youth baseball coach.

These m...

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Six Elements of a Good Layoff Announcement

September 18, 2019

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